Effective Date: 01.01.2025

1. General Terms

By accessing our website okstudio.nl  and making online bookings, you agree to these Terms, Privacy & Cookie Policies. These policies explain how we manage your personal data, online reservations, and your use of our site. We reserve the right to update this policy; changes will be posted with a revised effective date.

2. Online Booking & Membership

• Booking Process: Once the booking is made online, it is confirmed and the cancellation policy applies. Payments are collected at the gym.
• Cancellation & Changes: Cancellations or modifications must be made at least 24 hours in advance. Late cancellations may incur fees or result in loss of booking.
• Membership Terms: Memberships are personal, non-transferable, and subject to our in-house policies and gym rules. We reserve the right to refuse or terminate membership for unsafe or disruptive behavior.

3. Liability & Conduct

• Assumption of Risk: Use of our facilities involves inherent risks. You agree to participate at your own risk and follow all safety guidelines and trainer instructions.
• Waiver: We are not liable for any injuries or damages incurred during gym activities. It is recommended that you consult a healthcare professional before beginning any exercise regimen.
• Code of Conduct: All members and visitors must behave respectfully. We reserve the right to deny access if gym rules are violated.

4. Privacy Policy 

We value your privacy and comply with the EU General Data Protection Regulation (GDPR). This section outlines the collection, use, and protection of your personal data.

a. Data Collection & Purpose

• What We Collect:
  
  • Personal details (e.g., name, address, email, phone number) provided when booking or contacting us.
  • Booking history and membership information.
  • Website usage data through analytics tools (e.g., Google Analytics) for improving our online services.
• Purpose:
  
  • To manage bookings and memberships.
  • To communicate with you about services, updates, and promotions.
  • To analyze website usage and improve our digital experience.

b. Data Recipients & Storage

• Recipients:
  
  • Data is stored on secure servers and may be processed using trusted third-party services (e.g., email platforms, website hosting providers) that comply with GDPR.
• Retention:
  
  • Personal data is retained only as long as necessary for providing our services or as required by law. For example, booking inquiries are kept for up to two years, while newsletter data is retained until you unsubscribe.

c. Data Security

We employ technical and organizational measures (such as SSL encryption, password protection, and access restrictions) to safeguard your personal data against unauthorized access or disclosure.

d. Your Rights

Under GDPR, you have the right to:

• Access: Request access to your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Portability: Request transfer of your data to another party.
• Objection/Restriction: Object to or limit processing of your data.
• Withdrawal: Withdraw consent at any time without affecting lawfulness of previous processing.

For data requests or concerns, contact olga.kocak@gmail.com

5. Cookie Policy

Our website uses cookies to enhance user experience and analyze traffic.

• Types of Cookies:
  
  • Necessary Cookies: Essential for website functionality and security. These are always enabled.
  • Non-Necessary Cookies: Used for analytics, advertising, and improving site usability. These are only active with your consent.
• Consent & Management:
  
  • By using our website, you consent to the use of cookies as described.
  • You can adjust your cookie preferences via your browser settings.

6. Contact Information

For any questions regarding these Terms, Privacy & Cookie Policies or to exercise your data rights, contact us at: olga.kocak@gmail.com